FAQ

Frequently Asked Questions

 

Are the Apollo Apartments open year round?
The Apollo Apartments are open from May until October.

 

Are the Apollo Apartments situated in a quiet or a loud environment?
The Apollo Apartments are centrally located, near the lively centre of Hersonissos and only a few minutes' stroll to the beautiful beach. There are hardly problems with noise at night.

 

What languages does the hotel staff speak?
Our hotel staff is Greek and English speaking.

 

What time is check in / out?
Check in is at 14:00h and check-out is at 12:00 (noon). A late check-out can be arranged at a small charge on request and upon availability.

 

Which currencies do you accept?
We accept all currencies and all major credit cards. We gladly accept your foreign currency exchange at official bank rates.

 

Do the Apollo Apartments provide parking space?
Our property does not include a private parking space. There is secure street side parking availability for your bike or car.

 

Are pets allowed in the Apollo Apartments?
No, we're sorry, but pets are not welcome in our accommodations. Personally we have nothing against them, but not all guests at the Apollo Apartments are charmed by pets.

 

Are the apartments accessible for guests with a kinetic disability?
Unfortunately, our property does not meet the requirements to be entirely wheelchair accessible. Should you need more detailed information, please send us a message at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

In case of emergency, can I consult an English speaking doctor?
Yes, there are excellent English speaking doctors in Hersonissos. Hersonissos has an excellent private medical centre on a 24/7 base, as well as a qualified dentist and several pharmacies.

 

Is there a bus stop / taxi rank nearby?
Bus stop and a taxi rank are situated some 100m. from our property. (And we gladly call a taxi for you. Anytime!)

 

Is tap water safe to drink?
Yes, tap water is safe to drink, but bottled water is generally preferred.

 

What power supply do you have?
Power supply in Greece / Crete is 220V. Sockets accept two-round pin plugs. Adaptors are readily available at any supermarket, or just ask our friendly staff to help you out. Power cuts happen occasionally, especially in summertime, due to strained generating capacity.

 

What time zone does Crete have?
Crete, like the rest of Greece, is 2 hours ahead of Greenwich Time (GMT +2) and adjusts to summertime at 4am on the last Sunday in March. It is set back to winter time at 4am on the last Sunday in October.

 

What are the shop opening hours in Hersonissos?
Shop opening hours vary, but are usually from 9am – 11pm daily in summertime. Banks and post offices are open Mon – Fri from 08.00 – 14.00 hours.

 

How frequent are the local bus services?
Bus services are operated by the KTEL cooperative and buses are fast, frequent and comfortable. They leave in both directions from Hersonissos' main road about every 20 minutes, to Heraklion in the west and to Malia and Agios Nikolaos in the east.

 

Do you have places of interest in the area?
There are plenty of highlights and places of interest to visit in the area. Have a look at our section Destination Info in the box on the right.

 

What climate do you have?
Crete has a Mediterranean climate with warm, dry summers and mild, wet winters.

 

How far is it to Heraklion?
Heraklion, Crete’s capital, is some 28km west of Hersonissos (35min. by bus, 25min. by car). Heraklion International Airport is about 25km west of Hersonissos.

 

Can I have access to the Internet?
Yes, the Apollo Apartments provide free internet access and have a free Wi-Fi zone.

 

Can I rent a bike?
Bike rentals are readily available, or just ask our friendly staff to assist you.

 

How far is it from the Apollo Apartments to Hersonissos centre and to the beach?
The Apollo Apartments are centrally located, near the lively centre of Hersonissos. The lovely beach is about 120m away from our apartments. Hersonissos' bars and nightclubs are literally at your feet, while to the villages Piskopiano, Koutouloufari and upper Hersonissos it is about a 20 minutes' stroll uphill. (See also Location).

 

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